Legal

General Terms and Conditions of Sale

1. Purpose

These General Conditions govern the purchase of products offered by DISTRIBUCIONES ARCILYX 2026, S.L. through this website.

Placing an order implies full acceptance of these conditions.

2. Seller identification

DISTRIBUCIONES ARCILYX 2026, S.L.
Polígono Industrial El Cáñamo 2, C/ Leonardo da Vinci 57
41300 San José de La Rinconada (Sevilla), España.
Email: info@arcilyx.com

3. Products

The products marketed consist of flexible decorative natural clay panels and other related items.

Images are for illustrative purposes and slight variations in colour, texture or finish may exist due to the nature of the materials and screen settings.

4. Prices

All prices are shown in euros (€).

Unless expressly stated, prices include legally applicable taxes and do not include transport costs, which will be indicated before completing the purchase.

5. Orders

The order shall be deemed accepted when DISTRIBUCIONES ARCILYX 2026, S.L. confirms its receipt.

The company may reject orders for justified reasons, informing the customer and, where applicable, refunding any amounts paid.

6. Payment methods

The customer may use the payment methods available on the website.

The order will not be processed until payment is confirmed when the chosen method so requires.

7. Shipping

Delivery times are approximate and may vary for logistical reasons or force majeure.

The customer must check the condition of the goods upon receipt and report any incident within the legally established period.

8. Right of withdrawal

Where the buyer is a consumer, they may exercise the right of withdrawal in accordance with Spanish law, except for products excluded by law, such as those manufactured or customised to their specifications.

9. Warranty

The products carry the legal warranty provided for under Spanish regulations.

The warranty does not cover damage resulting from incorrect installation, improper use, mishandling, accidents or normal wear and tear.

10. Liability

DISTRIBUCIONES ARCILYX 2026, S.L. shall not be liable for indirect damage, loss of profit or losses arising from incorrect use of the products.

11. Data protection

Personal data will be processed in accordance with the Privacy Policy published on this website.

12. Applicable law and jurisdiction

These conditions shall be governed by Spanish law.

In the event of a dispute, the parties shall submit to the Courts and Tribunals that are competent under the applicable regulations.